Privacy Policy
Last updated: September 23, 2026
1. General Terms
Data Collection Lizaro Casino collects personal data necessary to create and operate player accounts, process deposits and withdrawals, meet legal and licensing obligations, and deliver a safe gaming experience. We gather identity details such as full name, date of birth and national ID numbers when required for verification. Contact information includes email address, telephone number and billing address. Account data includes username, password hashes and player activity such as login timestamps and wager history. Payment and transactional data are collected to process deposits and withdrawals and to prevent fraud. That includes card or e-wallet identifiers, bank account details, transaction amounts and timestamps. For withdrawals we may require additional verification documents; note that Lizaro Casino has a published minimum withdrawal of £20 and withdrawal processing times range from 0-72h. We collect KYC (know-your-customer) documents and identity verification outputs where required by our Curaçao Gaming License - GLH-OCCHKTW0712052024. Technical and device data are collected automatically when you connect to our services. This covers IP address, device identifiers, browser type, operating system, location-derived data and session logs. Usage data records the games you play, session lengths and settings. Lizaro Casino also uses cookies and similar technologies to remember preferences, secure sessions and analyze site performance. We also process data provided by third parties, including payment processors, identity verification services, game providers and fraud prevention partners. We limit collection to what is necessary for the stated purposes. Where sensitive personal data would be required, we will obtain explicit consent and only process it when legally allowed. If you decline mandatory verification requests related to regulatory compliance, account access or withdrawal processing may be denied until requirements are met.
2. Eligibility
Data Usage & Sharing We use collected data to operate player accounts, process deposits and withdrawals promptly and to deliver customer support. Account and payment data enable us to execute transactions and provide the fast payouts and instant withdrawals Lizaro Casino promotes. Transaction records and game history are retained for compliance, dispute resolution and responsible operations. Technical logs help detect and prevent fraud and abuse, secure the platform and troubleshoot issues. Data is shared with service providers who perform functions on our behalf. These include payment processors, identity verification and anti-money laundering vendors, fraud detection providers, gaming software providers and customer support platforms. Game providers receive only the data necessary to operate gameplay and settle bets. We require contractual safeguards from these partners to protect your personal data and restrict onward transfers. We may disclose data to regulators and law enforcement when required by law or license conditions under our Curaçao Gaming License - GLH-OCCHKTW0712052024. In cases of suspected fraud, money laundering or other illegal activity, we will share relevant information with competent authorities. Cross-border transfers may occur when service providers or storage facilities operate outside your jurisdiction; in such cases we implement appropriate safeguards, such as standard contractual clauses or equivalent protections, to maintain data security and legal compliance. Marketing and promotional communications are processed only with your consent where required. You can set your preferences via account settings or through 24/7 live chat support. We respect opt-out requests and will not send further marketing messages after you unsubscribe, subject to reasonable processing time to record that choice. Note: Lizaro Casino is a smaller operator with limited responsible gaming features and low withdrawal limits; these operational characteristics can affect how some data-driven checks or interventions are applied.
3. Account Security
Your Rights & Security Under applicable data protection laws, including GDPR where applicable, you have the right to access the personal data we hold about you and to request rectification of inaccurate information. You may request restriction of processing, object to certain processing activities and request erasure where legal grounds allow. You also have the right to data portability for personal data you provided directly in a structured, commonly used and machine-readable format. To exercise any of these rights, please use your account settings or contact our 24/7 live chat support to begin a verified request. We will respond within the timeframes required by applicable law. If you withdraw consent to processing that relied on consent as the lawful basis, we will stop that processing but may continue processing that is necessary for contract performance, legal compliance or legitimate interests. We protect personal data through a combination of administrative, technical and physical safeguards. These measures include access controls, encryption of sensitive data in transit and at rest where feasible, logging and monitoring, employee training and vendor assessments. While we work to secure our systems, no method of transmission or storage is completely foolproof. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected individuals and the relevant supervisory authority as required by law. Automated tools are used for fraud detection and account monitoring; these processes may involve profiling. If you are affected by automated decision-making and seek human review, you may request it via live chat. Lizaro Casino does not knowingly target or accept registrations from persons under 18. For disputes, complaints or withheld funds concerns, we encourage you to contact live chat; we will cooperate with the competent regulator in accordance with our license, while acknowledging that player complaints about withheld winnings have been part of our public record.
4. Responsible Gaming
5. Bonus Terms
Overview - how we handle your personal information
Lizaro Casino is committed to clear, lawful and proportionate handling of player data. This document explains what we collect, why we collect it and how we share it. We are licensed under Curaçao Gaming License - GLH-OCCHKTW0712052024, and we process personal data to deliver accounts, payments and a secure gaming environment for casual weekend players who value fun, simplicity and low pressure play.
We respect privacy rights and apply GDPR-aware principles where applicable. Our goal is to be transparent about data flows, retention and your options so you can make informed choices about your account and personal information.
FAQ
What personal data does Lizaro Casino collect from players?
How does Lizaro Casino use my data for payments and withdrawals?
Who can access my data and are my details shared with third parties?
What rights do I have over my personal information?
How does Lizaro Casino protect my data from breaches?
Does Lizaro Casino use automated profiling or make automated decisions?
What we collect
Core categories
We collect identity data (name, date of birth), contact data (email, phone and address), account data (username, account identifiers) and payment data to process deposits and withdrawals. Technical data such as IP addresses and device identifiers is collected to secure sessions and prevent fraud. Gameplay and transactional data record bets, wins and losses to support account management and regulatory reporting.
Lizaro Casino also uses cookies and similar technologies to store preferences, remember sessions and measure site performance. Some cookies are essential for security, others are analytical or functional. You can manage cookie choices using browser settings and in-account preferences where offered.
Why we process data
Essential operations
Data is processed to create and operate your account, verify your identity for withdrawals, execute payments and provide customer support. Our platform is designed for fast payouts and instant withdrawals to enhance your playing experience. Processing is also required to meet anti-money laundering and other regulatory obligations tied to our Curaçao license.
We use data for fraud detection, risk assessment and to maintain the integrity of gaming services. Technical logs and behavioural patterns help us identify suspicious activity and enforce account security.
Who we share with
Service partners and regulators
We share data with third-party service providers that perform functions on our behalf - payment processors, identity verification vendors, gaming providers and customer support systems. Each partner receives only the data necessary to perform its role and is contractually required to protect it.
If law enforcement or a regulator requests information in line with legal obligations, we will disclose relevant data. Cross-border data transfers are sometimes necessary; where they occur, we apply safeguards to protect your privacy and maintain compliance.
Your rights explained
Access, correction and erasure
You have the right to request access to the personal data we hold, request correction of inaccuracies and ask for erasure in cases where retention is no longer lawful. You may also request restriction of processing or object to certain types of processing. For portability, you can request a copy of your data in a structured, machine-readable format.
To exercise these rights, use your account settings where possible or contact 24/7 live chat support for verification and assistance. We will respond in accordance with applicable legal deadlines.
Security measures and breach response
We apply administrative, technical and physical safeguards to protect personal data, such as access controls, encryption when feasible, monitoring and staff training. While no system is infallible, we maintain a security program designed to reduce risk and detect incidents quickly.
If a breach that threatens your rights is detected, we will notify affected users and the appropriate supervisory authority as required by law. We will also take steps to contain and remediate the incident, and communicate protective actions you should take.
Special topics and practical notes
Account verification - To process withdrawals and comply with anti-money laundering rules, additional identity verification may be requested. Lizaro Casino operates with a minimum withdrawal of £20 and aims for withdrawal times between 0-72h; further checks can extend processing.
Children and prohibited users - Persons under 18 are not allowed to register. We use verification tools to detect and block underage or otherwise disallowed access. Automated profiling - Some automated systems are used for fraud prevention. If you want human review of an automated decision, request it via our live chat team.
Contact and escalation
For privacy inquiries, the fastest method is our 24/7 live chat support. If you prefer to start from the site homepage, visit home and use the support options listed there. We will verify identity and handle requests promptly in line with applicable regulations.
We strive for fast, transparent responses. Please note that Lizaro Casino is a smaller operator with a low Safety Index and public complaints about withheld winnings; if you have concerns about data handling or disputes, raise them through live chat so we can investigate and cooperate with the competent authority under our Curaçao License.